Advanced Innovative Real Estate LLC-SO. ("we," "us," "our") is committed to safeguarding your personal data in compliance with DIFC Data Protection Law No. 5 of 2020 and other applicable regulations. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you access our prop-tech services, including our website and mobile application (collectively, the "Service"). By using our Service, you consent to the terms of this Privacy Policy.
1. Definitions
For the purposes of this Privacy Policy:
Personal Data: Information that relates to an identified or identifiable individual, including names, contact information, and property interests.
Usage Data: Information collected automatically through the use of the Service, which may include IP address, browser type, and page views.
Cookies: Small data files stored on your device that help us enhance user experience.
Device: Any device capable of accessing our Service, including computers and smartphones.
Account: A unique account created for you to access our Service.
Service Provider: Third parties that perform services on our behalf, such as hosting, data analysis, or payment processing.
Affiliate: An entity that controls, is controlled by, or is under common control with us.
Website: Our online platform accessible from www.airprop.ai.
Application: Our mobile application available for download on various platforms.
You: The individual or entity accessing or using our Service.
2. Information We Collect
We collect a range of information when you use our Service, categorized as follows:
2.1 Personal Data
You may be asked to provide certain personally identifiable information, including but not limited to:
Contact Information: Name, email address, phone number, and physical address.
Account Information: Username, password, and any user preferences or settings.
Financial Information: Payment details necessary for transactions made through the Service.
Property Preferences: Specific interests regarding real estate, including desired property types and locations.
2.2 Usage Data
We automatically collect certain information when you interact with our Service, including:
Device Information: IP address, browser type, operating system, and device identifiers.
Log Data: Time and date of your visits, pages viewed, time spent on each page, and referral URLs.
Location Data: Geo-location data collected with your explicit consent, used to tailor services to your needs.
Analytics Information: Data on how you interact with our Service, helping us understand usage patterns and improve functionality.
2.3 Information Collected from Third Parties
We may obtain additional information about you from third-party sources, such as social media platforms or real estate partners, and may combine this data with the information we collect directly from you.
3. Lawful Basis for Processing
In accordance with DIFC Data Protection Law, we process your Personal Data based on the following legal grounds:
Consent: Where you provide explicit consent for specific processing activities, such as receiving marketing communications.
Contractual Necessity: When processing is necessary for fulfilling our contractual obligations to you.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: For purposes such as improving our services and enhancing user experience, provided that your rights do not override our interests.
4. How We Use Your Personal Data
Your Personal Data is used for various purposes, including:
Service Delivery: To provide, operate, and maintain our Service, ensuring functionality and performance.
Account Management: To manage your user account and profile settings, including authentication and security.
Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
Marketing Communications: With your consent, we may send you newsletters, promotional offers, and updates on our services and events.
Data Analytics: To analyze usage patterns and improve the Service, including website and app performance optimization.
Compliance: To fulfill legal obligations, conduct audits, and ensure compliance with industry regulations.
5. Data Sharing and Transfers
Your Personal Data may be shared with the following categories of third parties:
Service Providers: Third-party vendors that assist us in providing the Service, such as cloud storage, payment processing, and analytics providers.
Affiliates and Partners: Entities under common control with us or with whom we collaborate for joint services or promotions.
Regulatory Authorities: Where required to comply with legal obligations or to respond to lawful requests from authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
International Data Transfers
If your data is transferred to countries outside the DIFC, we will implement appropriate safeguards to protect your Personal Data, such as the use of Standard Contractual Clauses.
6. Data Security
We employ a variety of security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Use of encryption technologies to protect sensitive information during transmission and storage.
Access Controls: Restricting access to your Personal Data to authorized personnel only.
Regular Security Assessments: Conducting routine audits and assessments to identify and address potential vulnerabilities.
Despite these efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
7. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The criteria for determining retention periods include:
The duration of your account with us.
The need to comply with legal obligations, resolve disputes, and enforce our agreements.
The absence of a requirement to retain data longer than necessary for the purposes collected.
Upon expiration of the retention period, your data will be securely deleted or anonymized.
8. Your Rights Under DIFC Law
As a data subject, you have the following rights under DIFC Data Protection Law:
Right to Access: You have the right to request copies of your Personal Data held by us.
Right to Rectification: You can request the correction of any inaccurate or incomplete Personal Data.
Right to Erasure: You may request the deletion of your Personal Data when it is no longer necessary for the purposes collected.
Right to Restrict Processing: You can request that we limit the processing of your Personal Data under certain circumstances.
Right to Data Portability: You may request to receive your Personal Data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
9. Cookies and Tracking Technologies
Our Service employs Cookies and similar tracking technologies to enhance user experience and analyze usage. This includes:
Essential Cookies: Necessary for the operation of our Service, enabling you to navigate and use its features.
Performance Cookies: Used to collect information about how users interact with the Service to improve its functionality.
Functional Cookies: Enable enhanced functionality and personalization by remembering user preferences.
Marketing Cookies: Used to deliver relevant advertisements based on your interests and online activity.
You can manage your cookie preferences through your browser settings, but disabling cookies may limit your access to certain features of our Service.
10. Children's Privacy
Our Service is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe that we have collected such information, please contact us immediately, and we will take appropriate steps to delete that data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting a notice on our Service or via email. Continued use of our Service following the posting of changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Advanced Innovative Real Estate LLC-SO
[Email: info@airprop.ai]
